10 January 2020
We will soon be starting work in your area to replace a section of our water pipes from Junction
400968 on the Eastleach to Eastleach Turville Road (near St Michael’s and St Martin’s Church)
and Southeast along the unnamed road towards Broughton Poggs and Filkins for approximately
430 metres. These are important works to replace the old water pipes with new large plastic
ones. This will ensure that we continue to provide you with a top-quality service.
When we’re working
We are planning to start work on Monday 17 February 2020 and be completed by Friday 20
March 2020. You’ll see us around Monday to Friday 7.30am to 5pm, Saturdays and Sundays
8am to 2pm (if required). If there are any changes, we’ll write to let you know in advance.
How you’re affected
For the duration of our work there will be some traffic management, including road closures and
diversions, but vehicles and pedestrians will continue to have access, so you will still be
able to get to and from home . Please make sure you plan your journey in advance to avoid
any delays and look out for our on-street signage. The road closures and diversions will be
made in two phases, and the diversions are shown on the illustration below:
You may notice an increase in noise and vehicle movements, but we’ll do everything we can to
keep any disruption to a minimum.
We may we need to turn your water off; however, we’ll be sure to let you know in writing before it
happens. But if you do notice any changes, like your water going off unexpectedly, please let us
know by speaking to a member of our site team or calling 0800 316 9800, selecting option one
and quoting reference number BB106715.
Queries or concerns?
Please ask our team on site as they’re always happy to help. Once again you can get in touch
with us on 0800 316 9800, selecting option one and quoting the reference BB106715.
If you are a business customer, you may wish to contact your Retailer for any additional
information relating to our work.
Thank you for your understanding.
Customer Experience Coordinator
Registered address: Thames Water Utilities Limited, Clearwater Court, Vastern Road, Reading RG1 8DB
Company number 02366661 Thames Water Utilities Limited is part of the Thames Water Pic group. VAT registration no GB 537-4569-15